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Shrink
has been with us since Retail began; in fact, it was
the main reason why cash registers were invented.
Over the years, retailers have used technology to combat
shrink: technology ranging from the simple bell on a
cash register to video surveillance, sophisticated cash
office and sales audit systems, Electronic Article Surveillance
and in store security systems. These have been successful
to some degree, but tend to rely heavily on in-store
activities - the sheer volume of data collected at head
office has limited the scope of Central Loss Prevention
to control of paper shrink - errors and omissions detected
by sales audit systems.
Addressing employee theft, for example, typically involves
an on-site investigation. This is a very expensive business,
and while Loss Prevention personnel are engaged at one
store, undetected activities can be occurring elsewhere.
In the last few years, however, technology has caught
up. With the advent of powerful and cost effective servers
and databases, and the ability to display data in an
intuitive, graphical way, it has now become possible
to provide the Loss Prevention Team with a powerful
tool for remote detection of theft, and collection of
evidence.
The Aspect LossPREVENTION
solution is your weapon in the war against shrink!

As a loss prevention professional, you are well aware
of the kind of patterns of behavior which can lead to
suspicion, investigation, and ultimately detection.
Some examples would include an employee with an unusually
high number of voids, or perhaps a string of transactions
involving a single credit card, the first of which is
swiped (the genuine sale), and the rest manually entered
(probable theft of the credit card number). There are
many others, the result of long experience.
The problem is, in a reasonably sized chain, there is
too much data to process - detecting the credit card
fraud mentioned above might involve scanning all sales
data from all stores, down to the transaction level.
In a chain with 100 stores, each doing 2,000 transactions
a day, that would be a 200,000-line report every day.
Bottom line, if you could see the data, you could identify
many more employee fraud situations, remove dishonest
employees from the organization and recover a lot more
money.

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